Yes, it is possible to use variables in the email templates you create.
In order to do so, please follow the outlined steps:
- Go to Quality Process Designer > Designer.
- Go to Workflows.
- Select the workflow you wish to create an email template for.
On the Workflow Details Page:
- Click on the Workflow Config tab.
- Click on the Email Template tab.
- Click on the + icon.
In the Email Template section:
- Click on the + icon next to Workflow variables.
- Click on the + icon next to the set of variables that interests you.
3. From the dropdown select the option of your choice and click on the + icon.
4. Click on your selected option from the dropdown. The variable will be automatically added to the body of the email template.
5. Click on Save&Next.
Relevant for: Administrators / Managers