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Why can’t Actions be added to a CAPA?

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If, while creating a new CAPA you are missing the Add Actions section it might be due to the fact that the option of allowing Action creation has been turned OFF in CAPA Module Settings. This can be turned ON by Administrators and Managers. 

If "Allow creation of Actions" is turned ON in CAPA Module Settings, the Add Actions section will appear to the right in the CAPA Creation Form:

Why_can_t_Actions_be_added_to_a_CAPA_SC1.png

And also, the Add Action button will be shown in the CAPA Details Page:

Why_can_t_Actions_be_added_to_a_CAPA_SC2.png

If the "Allow creation of Actions" is turned OFF in CAPA Module Settings, neither of the above will be shown.

How to manage Action creation permission?

  1. Go to CAPAs > Module Settings.
  2. Click on General.
  3. Toggle the switch ON or OFF based on your needs. If OFF, Users will not be able to add Actions to CAPAs.

Why_can_t_Actions_be_added_to_a_CAPA_SC3.png

 

  Relevant for: Administrators / Managers / Regular Users.

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