A New Training is created
When a Training Coordinator or Administrator creates a New Training and selects Send training to users by email *now*:
Trainees receive a notification stating that a new Training has been created.
Training Supervisor receives a notification stating that the role of Training Supervisor is assigned to them in this New Training, if applicable.
Task Supervisor doesn't receive a notification.
A Trainee completes a Task
If a Task Supervisor is assigned to a Task:
Task Supervisor receives a notification stating that a Task has been performed by the Trainee. As a Task Supervisor, you'll then have the choice to accept or deny the Task as it is in status Pending Approval.
When the Task is denied:
The Trainee receives a notification about it.
When the Task is accepted:
The Trainee receives a notification stating that the Task has been closed by the Task Supervisor.
Please note:
When you are a Task Supervisor and a Trainee as well for a particular Task, you receive both notifications.
New Material has been added
When new Training Material has been added:
The Trainee, Training Supervisor and Training Coordinator receive a notification stating that the Training has been updated.
A Trainee completes a Training
When a Trainee completes a training:
When a Training Supervisor is been assigned to a particular Training, the Training Supervisor receives a notification to approve the Training when the Training is completed by a specific Trainee.
A Training Coordinator will receive an email to advise of the training completion.
Overdue Training
When a Training is overdue:
The Trainee who has overdue training will receive a notification.
The Training Coordinator(s).
The Training Supervisor, if applicable.
Summary of Notifications received
Updates trainees may receive related to training progress
When the training is assigned and the training has started
Subject: "Training X initiated by [name]" or "Training X initiated automatically by the system" (or "All Trainings started automatically by the system" when several are started at once).On the day the trainee's training start date is reached
Subject: "Training X has been started Today. Please complete your Training before [due date]."Between the start date and the due date
Nothing. No reminder of any kind is sent during this period.On the due date itself
Subject: "Training X completion is due Today. Please complete your Training."Every day after the due date
Subject: "Training X completion was due on [due date]. Please complete your Training."
Notes:
Training coordinators and supervisors receive their own equivalent copies at stages 2, 4 and 5.
There is an "approaching date" notification in Trainings, but it applies only to retraining. It is configured per training on the field "notify about approaching retraining date", set in days, in each training settings.
Updates trainees may receive related to actions by Administrators or Training Coordinators
Subject: "Retraining required for X" when a retraining is triggered
Subject: "Your training Start Date updated to [due date] for X because of new Document assigned" / "...because of new Training Materials"
Subject: "Training X was reassigned to you"
Subject: "Training task closed by Supervisor" / "Training task denied by Supervisor"
Subject: "Training X stopped by [name]"