Products & Services can be deleted as long as they have not been used in any item such as a CAPA, an Event, or a Change Request.
In this case, the system will not allow you to delete it and the best solution is to disable the Products & Services.
How to delete Products & Services
- Go to MANAGE > Scilife Settings.
- Go to Products & Services.
- Select the Product & Service you wish to delete, by clicking on the check box.
- Go to the With Selected drop-down at the bottom of the list and select Delete.
- Click on Apply.
In the Products deletion form:
- Sign off electronically.
- Include a Remark on why the Products & Services is to be deleted.
- Sign.
If the action was successful the system will give you the following notification: Deleted successfully 1 of the 1 selected Products & Services.
Relevant for: Administrators / Managers.
Please note:
- Deleted Products / Services / Projects can be restored from the Deleted Items section if needed.