Creating Products & Services

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Products & Services can be used in the CAPAs, Change Control and Events Modules.

Products & Services can be created by Administrators and, depending on Permission Settings, also by Managers and/or Regular Users

How to create a Products & Services

  1. Go to MANAGE > Scilife Settings.
  2. Go to Products & Services.
  3. Click on New +.

 

In the Create Products & Services window:

  1. Assign the Products & Services to one or more Groups.
  2. Give the Products & Services a name.
  3. Save. If you wish to create more than one Product / Service / Project, click on Save & New instead. 

After saving, the system will give the following notification New Products & Services created successfully.

  Relevant for: Administrators / Managers / Regular Users.
  Please note:
  • Only Users belonging to the same Group the Product/Service/Project was assigned to will be able to see it.
  • The created Products & Services will only appear in Events, CAPAs and Change Requests that have been assigned to the same Group(s) as the Products & Services. If for example a CAPA is assigned to the Management Group and the Products & Services is assigned to the General Group, the Products & Services will not appear when creating the CAPA.

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