How to reset a User's password?

  • Updated
  Please note:
  • This article is not applicable when Active Directory Setting is enabled.
  • If Active Directory is enabled, you should contact your IT Department for help resetting User passwords.

 

How to reset a User's password from within Scilife:

  1. Go to MANAGE > Scilife Settings.
  2. Go to Users.
  3. Search for the User whose password you wish to reset.
  4. Click on the Actions button.
  5. Click on Edit.

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  1. In the User Profile go to Access details email and indicate who shall receive the new credentials:
    • Click on Reset password and send new login credentials to this user by email, in order for the credentials to be sent directly to the User
    • Click on Reset password and send new login credentials to me, if you wish for the new credentials to be sent to you.
  2. Save.

 

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  Relevant for: Administrators / Managers / Regular Users 
  Please note: Only Users that are allowed to edit User profiles in the Manage section can reset the password of other Users in Scilife.

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