When a user is absent for a long period of time and items that are assigned to that user are blocked, these items can be assigned to another user with the Move ongoing items/ assigned users button.
How to move all ongoing items to another user
- Go to MANAGE > Scilife Settings.
- Go to Users.
- From the User List, select View from the Actions tab.
The user profile will open:
- Click on the User Ongoing tab to see all the ongoing items the User is involved in.
- In order to proceed with moving all the User's ongoing items to another User, click on the Move ongoing items/ assigned users icon.
In the next window:
- Introduce your username & password for electronic sign-off.
- Select Ongoing Items tab.
- Select Move ongoing items to another user
- Select the User to whom you wish to move all the NON-QA ongoing items.
- Select the User to whom you wish to move all the QA ongoing items.
- Decide whether the User's Module and Submodule level roles should be moved as well. If yes, check the tick box, otherwise, leave it as is.
- Sign.
Which items will be moved?
Moving all ongoing items of one user onto another user will move exactly ALL ongoing items in which that User has a role, be it approving a Document, supervising a Training, being a Responsible User in a CAPA Action, reviewing an Event, etc.
Trainings assigned to the User are not moved. Trainings are assigned by Group and User Function, this means that all other Users that belong to the same Group and have the same User Functions have already been assigned that particular Training.
What happens if new items are assigned to the User?
If new items are assigned to the original User after moving all ongoing items to another User, then the new item(s) will not be moved and the process needs to be repeated.
Only the items that were present when all ongoing items were moved will be moved to the new user.
What if I only want to move some items and not all?
Before clicking sign proceed with the following:
- Select Move ongoing items by module
- Select a module
- Use the dropdown to select the specific document/training/CAPA and so on.
- you can also move all items of that module by selecting Move all
- You will only be able to move all ongoing items to a user that belongs to the same Group(s) and has the same modules activated as a user level.
- You can only move ongoing items to users that have the same user role or that have a user role with more permissions, i.e. you can move ongoing items from a Regular User to an Administrator but not the other way around.