A Document can be rejected at various stages in the Approval Cycle:
- A Reviewer can reject a Document while in Under Review status and push it back to Draft status.
- An Approver can reject a Document while in Under Signing by Approver status and can decide whether to set it back to Under Review or to Draft status.
- QA can reject the Article while in Under Signing by QA status and can decide whether to set it back to Under Review or to Draft status.
When a Document is rejected, a Reason must be given for rejecting the Document. Users who have a role in the Document will receive notification by email, the email will include the details on who rejected the Document and the reason why it was rejected.
Besides the email notification Users can also consult the Audit Trail to see when a Document was rejected, by who it was rejected and for what reason.
Relevant for: Administrators / Managers / Regular Users.