Local storage is another type of data that websites can store in your browser. Clearing it can sometimes resolve issues, especially with web applications that rely heavily on client-side data.
Please follow the instructions below for your specific browser:
Google Chrome
- Open Chrome on your computer.
- Navigate to the website you are having issues with.
- Right-click anywhere on the page and select Inspect (or press
Ctrl+Shift+I
on Windows/Linux,Cmd+Option+I
on macOS). This will open Developer Tools. - Go to the Application tab.
- In the left sidebar, expand Local Storage under the "Storage" section.
- Right-click on the website's origin (e.g.,
https://example.com
) and select Clear.
Mozilla Firefox
- Open Firefox on your computer.
- Navigate to the website you are having issues with.
- Right-click anywhere on the page and select Inspect Element (or press
Ctrl+Shift+I
on Windows/Linux,Cmd+Option+I
on macOS). This will open Developer Tools. - Go to the Storage tab.
- In the left sidebar, expand Local Storage.
- Right-click on the website's origin and select Delete All.
Microsoft Edge
- Open Microsoft Edge on your computer.
- Navigate to the website you are having issues with.
- Right-click anywhere on the page and select Inspect (or press
F12
). This will open Developer Tools. - Go to the Application tab.
- In the left sidebar, expand Local Storage under the "Storage" section.
- Right-click on the website's origin and select Clear.
Apple Safari (macOS)
- Open Safari on your Mac.
- Navigate to the website you are having issues with.
- First, ensure the Develop menu is enabled: Go to Safari > Preferences > Advanced, and check "Show Develop menu in menu bar."
- In the Safari menu bar, click Develop > Show Web Inspector (or press
Cmd+Option+I
). - Go to the Storage tab.
- In the left sidebar, expand Local Storage.
- Select the website's origin you want to clear.
- Click the Delete button (often a minus sign or trash can icon) at the top of the local storage section.
Relevant for: Administrators / Managers / Regular Users.
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