How to clear your browser's local storage

  • Updated

Local storage is another type of data that websites can store in your browser. Clearing it can sometimes resolve issues, especially with web applications that rely heavily on client-side data.

Please follow the instructions below for your specific browser:

Google Chrome

  1. Open Chrome on your computer.
  2. Navigate to the website you are having issues with.
  3. Right-click anywhere on the page and select Inspect (or press Ctrl+Shift+I on Windows/Linux, Cmd+Option+I on macOS). This will open Developer Tools.
  4. Go to the Application tab.
  5. In the left sidebar, expand Local Storage under the "Storage" section.
  6. Right-click on the website's origin (e.g., https://example.com) and select Clear.

Mozilla Firefox

  1. Open Firefox on your computer.
  2. Navigate to the website you are having issues with.
  3. Right-click anywhere on the page and select Inspect Element (or press Ctrl+Shift+I on Windows/Linux, Cmd+Option+I on macOS). This will open Developer Tools.
  4. Go to the Storage tab.
  5. In the left sidebar, expand Local Storage.
  6. Right-click on the website's origin and select Delete All.

Microsoft Edge

  1. Open Microsoft Edge on your computer.
  2. Navigate to the website you are having issues with.
  3. Right-click anywhere on the page and select Inspect (or press F12). This will open Developer Tools.
  4. Go to the Application tab.
  5. In the left sidebar, expand Local Storage under the "Storage" section.
  6. Right-click on the website's origin and select Clear.

Apple Safari (macOS)

  1. Open Safari on your Mac.
  2. Navigate to the website you are having issues with.
  3. First, ensure the Develop menu is enabled: Go to Safari > Preferences > Advanced, and check "Show Develop menu in menu bar."
  4. In the Safari menu bar, click Develop > Show Web Inspector (or press Cmd+Option+I).
  5. Go to the Storage tab.
  6. In the left sidebar, expand Local Storage.
  7. Select the website's origin you want to clear.
  8. Click the Delete button (often a minus sign or trash can icon) at the top of the local storage section.

 

  Relevant for: Administrators / Managers / Regular Users.

 

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