- Go to https://support.scilife.io/hc/en-us and Sign in.
- From the dropdown select Requests
- View My Requests to check all your open tickets
- Select Requests I'm CC'd on for any that your didn't raise directly but were included in.
- Organisation Requests will allow you to view all those raised by anyone in the same company, provided this setting has been enabled for you in the support system
- The tickets can be filtered by status.
Relevant for: Administrators / Managers / Regular Users / Read-Only Users